General Information

WHAT'S INCLUDED

Included with your Polo 11 or Glacier Jacket is:

A Mophie Battery
Instruction Manual
QR code

HOW TO USE

The battery should be attached using the USB attachment in the Jacket. To operate, please use the dedicated app, RL HEAT that can be downloaded via the App Store or Google Play.

The app pairs with the Jacket using Bluetooth. Turn battery on and connect it to the Jacket USB. The LED on the Jacket’s USB will light up to indicate it’s receiving power. Your phone should be within a metre of the jacket to connect to Bluetooth. Launch the app and tap the “PAIR” icon.

The app will allow you to control the heat of the Jacket.

CARE INSTRUCTIONS

Please remove the battery before washing. Refer to the care tag on the Jacket or the user manual included for specific washing instructions.

SHIPPING INFORMATION

As the Jacket has a lithium battery, we will ship it separately to other items you may purchase. This means that if you have other products in your order, you will receive separate shipping emails enabling you to track the separate packages.

If you purchase more than one heated jacket, a maximum of two will be in a parcel, so you may also have more than one shipment per order.