Complimentary Delivery offer valid on full price orders shipped in the United Kingdom and applies to Standard Delivery only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Previous Purchases are not eligible for adjustments. To participate, simply add merchandise to your shopping basket and complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer. If you have questions, please contact Customer Assistance by email at CustomerAssistance@RalphLauren.co.uk or by phone at +44 (0) 203 450 7750
WHAT'S INCLUDED
Included with your Polo 11 or Glacier Jacket is:
• A Mophie Battery
• Instruction Manual
• QR code
HOW TO USE
The battery should be attached using the USB attachment in the Jacket. To operate, please use the dedicated app, RL HEAT that can be downloaded via the App Store or Google Play.
The app pairs with the Jacket using Bluetooth. Turn battery on and connect it to the Jacket USB. The LED on the Jacket’s USB will light up to indicate it’s receiving power. Your phone should be within a metre of the jacket to connect to Bluetooth. Launch the app and tap the “PAIR” icon.
The app will allow you to control the heat of the Jacket.
CARE INSTRUCTIONS
Please remove the battery before washing. Refer to the care tag on the Jacket or the user manual included for specific washing instructions.
SHIPPING INFORMATION
As the Jacket has a lithium battery, we will ship it separately to other items you may purchase. This means that if you have other products in your order, you will receive separate shipping emails enabling you to track the separate packages.
If you purchase more than one heated jacket, a maximum of two will be in a parcel, so you may also have more than one shipment per order.