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Customer Assistance

About Our Products

About Our Products

Product Information and Care

If you have questions on the proper care or fabric treatment of any of our items, please consult the tags on the interior of the garment.

Alternatively, you may Contact Us and reference the item in our webstore.

Alterations in Ralph Lauren Stores

We offer complimentary alterations on full-price Purple Label and/or Collection apparel in the following Ralph Lauren store:

  • 1 New Bond Street

Customers must present a copy of their invoice to the store for alterations to be made. Alterations may take up to 20 days. For all merchandise not eligible for complimentary alterations, you may visit 1 New Bond Street and pay an alterations fee. Please note that customers need to be present to allow our tailors to make all the necessary measurements.

Complimentary alterations are not offered for:

  • Items purchased on sale or with a promotional discount code
  • Full price items outside of Purple Label and Collection brands

If you have additional questions about alterations in our Ralph Lauren stores, please Contact Us.

Finding the Right Size

Please use the following guidelines along with a fabric tape measure to be certain you are ordering the right size. When taking your measurements, wear minimal or no clothing to get the most accurate information.

Measure around your natural waistline, keeping the tape comfortably loose. This is usually the narrowest point in your waist.

Stand with your heels together and measure around the fullest part of your hips.

Wrap the tape around the fullest part of your chest or bust, including your shoulder blades, then drop your arms to your sides to measure.

Measure around the middle of neck. Allow room for your index finger to fit between the tape and your neck for a comfortable fit.

With the appropriate shoes on, measure from your crotch to your desired pant length

View Size Charts

Our size charts will help you in determining the right fit.

Some sizes may differ between brands. Online we carry US sizes and show how these compare to UK sizes. Click on the links below to view our size charts:


Please Contact Us for more information on size comparison.

Ralph Lauren has a long-standing commitment not to use fur products in our apparel and accessories. All furlike pieces featured in the Collection are constructed from shearling.

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