Shipping Information
Shipping
For your convenience we offer the following shipping options:
Free Delivery offer valid on orders shipped in United Kingdom and applies to Standard Delivery orders only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. The £145 threshold applies to merchandise only. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping basket and Free Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the free shipping offer.
Currently, we offer shipping throughout the United Kingdom and the United States. Please visit RalphLauren.com for any US orders. Additionally, we do have Ralph Lauren stores all over the world. Please use the Store Locator to find the store nearest you.
Note that we currently do not offer shipments to Crown Dependencies (including Jersey, Guernsey, Isle of Man) and Post Office Boxes (including British Forces Post Office).
Shipping and Handling
Shipping Method and Delivery Timing
RalphLauren.co.uk endeavors to ship purchases within 2 business days of receiving your order pending order verification and credit card clearance.
Once your order has been shipped, estimated delivery times are:
Standard Delivery: 3 business days
Express Delivery: 1 business day
Saturday, Sunday and public holidays are not considered business days.
We ship via UPS for both Standard and Express delivery options. UPS delivers packages Monday through Friday from 8 A.M. to 6 P.M and will require signature. Please state a delivery address where you will be present at time of delivery.
There are some remote areas within the UK where we cannot guarantee that your order will be delivered within the specified timing - Please contact customer assistance if you are concerned that this may apply to you.
Delivery schedules are subject to product availability and payment clearance. Actual delivery times may also vary depending on shipping locations.
Please allow time for credit card clearance, address verification and order processing when estimating package delivery time.
Shipping Tracking
Once your order is completed, we will e-mail you a shipping confirmation with the UPS tracking information. Clicking on the tracking number takes you directly to the UPS Web site, where you can follow the progress of shipments.
If you have a registered account with RalphLauren.co.uk, it's easy to check the status of your orders. Simply go to View Order History under My Account. From there, click on any order number for complete order details, including the UPS tracking number. (You can also track your order by clicking on Track My Orders. Simply enter the order number and post code information to view the order details).
If you don't have a RalphLauren.co.uk account yet, set one up at My Account.
