For your convenience we offer the following shipping options:
Complimentary Delivery offer valid on orders shipped in United Kingdom and applies to Standard Delivery orders only. Gift certificates, taxes, additional shipping and handling do not count toward the qualifying amount. Not valid for cash. Applies to merchandise only. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping basket and Complimentary Standard Delivery will automatically be applied. You must select the "Standard Delivery" option to receive the complimentary shipping offer.
Currently, we offer shipping throughout the United Kingdom and the United States. Please visit RalphLauren.com for any US orders. Additionally, we do have Ralph Lauren stores all over the world. Please use the Store Locator to find the store nearest you.
Note that we currently do not offer shipments to Crown Dependencies (including Jersey, Guernsey, Isle of Man) and Post Office Boxes (including British Forces Post Office).
Please note that delivery fees are applied per single delivery address. Orders with multiple shipping addresses will be charged per address.
Shipping and Handling
Shipping Method and Delivery Timing
RalphLauren.co.uk endeavours to ship purchases within 1 to 2 business days of receiving your order pending order verification and credit card clearance.
Once your order has been shipped, estimated delivery times are:
Standard: arrives within 3 business days of shipping
Express: arrives within 1 business days of shipping
Next Day: arrives next business day if placed by noon
Saturday: Saturday delivery is not guaranteed to remote rural areas
Saturday, Sunday and public holidays are not considered business days.
You will be asked to provide a telephone number on the shipping page of checkout, which is important if the courier needs additional information to insure a successful delivery. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
We ship via UPS for all options. UPS delivers packages Monday through Friday from 8 A.M. to 6 P.M unless you have specifically chosen Saturday Delivery and will require signature. Please state a delivery address where you will be present at time of delivery.
Orders shipped with Express and Next day will be prioritized and processed as soon as received by our warehouse.
There are some remote areas within the UK where we cannot guarantee that your order will be delivered within the specified timing - Please contact customer assistance if you are concerned that this may apply to you.
Delivery schedules are subject to product availability and payment clearance. Actual delivery times may also vary depending on shipping locations.
Please allow time for credit card clearance, address verification and order processing when estimating package delivery time.
Once your order has been shipped, we will email you a tracking link that enables you to follow the progress of your parcel. For Standard Delivery, the tracking will not be updated for the first few days. Once your parcel is ready to be delivered, you will be able to track it using the link provided. Please provide a delivery address where you will be present at time of delivery.
If you have a registered account with RalphLauren.co.uk, it's easy to check the status of your orders. Simply go to View Order History under My Account. From there, click on any order number for complete order details, including the UPS tracking number. (You can also track your order by clicking on Track My Orders. Simply enter the order number and post code information to view the order details).
If you don't have a RalphLauren.co.uk account yet, set one up at My Account.