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Technical FAQs

Technical FAQs

Browser, Monitor and Software Settings

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If you're running a browser of the 3.0 generation, you may experience difficulty entering some of the more secure parts of Our recommendation is that you simply upgrade (free of charge) to the latest version of Netscape or Internet Explorer by visiting your browser's Web site.

Flash 4.0+ is necessary to view the site. You may visit to download this software free of charge. was established with 800 x 600 monitor size standards, to complement the majority of today's Internet users.

If the Web pages are wider or longer than your computer screen, try changing the settings on your monitor so you can see the full width of the pages without scrolling left to right or top to bottom. Try setting your monitor to a resolution of 800 x 600 or higher (832 x 624, 1024 x 768 etc.). To change your monitor settings:

Windows users, go to Start menu: Settings: Control Panel: Display

Mac users, go to Apple menu: Control Panels: Monitors & Sound.

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