Customer Assistance

SHOPPING INFORMATION

Contact Us

• E-mail us at:
  CustomerAssistance@RalphLauren.co.uk
• Call a Customer Service Representative at:
  +44 (0) 203 450 7750

Our customer assistance hours of operation are:
Monday-Friday 9 A.M. - 8 P.M. GMT
Saturday and bank holidays: 9 A.M to 5 P.M
Sunday Closed
Christmas Day Closed
New Year's Day Closed

Shipping

• Shipping and Handling
• Track Your Orders

Returning

• Conditions for Returns and Exchanges
• Returning Merchandise
• Exchanging Merchandise
• Refunds
• Cancelling Orders

Shopping and Payment

• How to Use Your Shopping Bag
• Payment Method
• Promotion Codes
• VAT
• RalphLauren.co.uk Pricing Guarantee

Gift Services

• Online Gift Certificates
• Ralph Lauren Gift Cards
• Gift Packaging
• Personal Shopping

Account Information

• Benefits of Registering
• Forgotten Password?
• Your Address Book
• Storing Credit Card Information on Your Account
• Tracking Your Orders and Order History

About Our Products

• Product Info and Care
• Alterations in Ralph Lauren Stores
• Finding the Right Size
• View Size Charts